To 'Pair' your Connect controller with your smart device follow the steps below. Please note that pairing must be done via the Connect app, the same process applies for both iOS and Android.
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- Power on your Connect controller when prompted
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- Once the app detects that you have powered on your controller, it will request you to hold the ‘-‘ button (decrease intensity button) for three seconds until you hear a repeating beep.
Please note that you have 30 seconds, after powering on your Connect controller, to start the pairing process. If you don't start the pairing process within 30 seconds you will hear just one beep and the pairing process will not commence. You will need to Power your controller off, then on again and repeat the above step.
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- The beeping will continue while the controller is in this pairing mode and the blue LEDs in the center will flash quickly.
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- When the app discovers the controller in pairing mode it will display a confirmation screen with the last four digits of the serial number of the controller it has discovered. Look at the last four digits of the serial number on the back of your controller. They should match the four numbers shown on your app screen. If they match, choose 'Confirm'.
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- If the serial numbers do not match then it is likely that there is another controller in the vicinity that is also in pairing mode. You can select 'Not mine' to start another search.
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- Lastly, you will receive a prompt to confirm that you wish to 'pair' the two devices. You must accept this prompt to complete the process. You’re ready to tone!
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We recommend only pairing your Connect controller with a single smart device.
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