The Connect app is designed to retain login/user details, it won’t log you out unless you log out of the app yourself. However, if you are being prompted to login to the app every time you want to use it and you definitely aren't logging out after each session, please delete and re-install the app. This should resolve the problem, if not, please contact us.
Articles in this section
- Connect app keeps logging me out
- The Connect app is not connecting to my Connect controller
- I have installed the Connect app but can't find it on my smart device
- Why do I have to 'Sign In' to the Connect app every time I want to use it?
- How do I change my Connect Profile details?
- What happens if I go out of range of my smart device?
- My Connect controller sometimes fails to connect to the app
- While using Connect there is a flashing yellow LED?
- Amber LED is flashing when I turn on my Connect controller
- The Connect controller does not switch on when the power button is pressed