If you have recently purchased Slendertone Connect Abs, your controller might already feature the latest firmware, v1.71. This means that you should simply be able to pair your controller, connect and go!
If, however, you are experiencing problems pairing your controller with your smart device and you have confirmed that your smart device is compatible with Connect Abs, please update your firmware to the latest version.
Alternatively, you may have bought an Android product after using your Connect Abs with an iOS product previously. In this case, your Connect controller may not have the latest firmware and will need to be updated.
Please note that the firmware update is performed via a desktop or laptop, not your smart device. To download the Connect firmware update:
For Windows click here
For Mac click here
If you encounter any issues with the firmware update please contact us immediately.
When you have completed the firmware update you will need to 'Pair' your Connect controller with your smart device (this is also the case for previously paired smart devices).