If this error appeared once at the start of a session you can continue using the product and it will operate correctly. If this error is appearing frequently either at the start of a session or during a session there could be a hardware issue, please contact us immediately.
Articles in this section
- The symbol * appears on the screen and the controller beeps / emits an acoustic signal?
- The display does not light up / the battery symbol flashes?
- 002 error is appearing on the display?
- The controller is on but there is no stimulation. I can't feel anything.
- Why are my waist muscles exercising but not my stomach muscles?
- Why are my stomach muscles exercising but not my waist muscles?
- The stimulation is uncomfortable, how can I boost comfort?
- Why do I experience an unpleasant feeling beneath the gel pads?
- The controller does not switch on when the Power button is pressed
- Why won't the gel pads stick to the belt (even though they’re fairly new)?