Slendertone products* come with a two-year warranty. The warranty period begins on the date of purchase.
If your Slendertone product is found to be defective due to faulty materials or workmanship within two years of purchase, we will at our option, following the return of the defective product either: -
(a) deliver a replacement product, or
(b) cancel the agreement forthwith and provide a refund for the cost of the product purchased from us
provided the product has: -
- been used for its intended purpose and in the manner described in the instruction manual that was included with your product
- not been connected to an unsuitable power source
- not been subjected to misuse or neglect
- not been modified or repaired.
This warranty does not affect your statutory rights as a consumer.
* This excludes consumables (e.g. gel pads, batteries, belts, USB cables, accessories, etc.) which are subject to normal wear and tear.
If you have any difficulty setting up your product or have any other questions or concerns, please do contact us.