I haven't received my refund

You will receive a confirmation email when your product(s) have been refunded.  If you paid by card, please make sure you check your bank statement.

If you made your original payment with a card that has since expired or has been cancelled, please contact your bank.  Your refund will always be processed to your original method of payment and cannot be sent to another card.

If you paid using another payment method, please contact the payment provider to locate your refund.